Privacy and Cookie Policy
Liam Jackson Family Funerals (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy and Cookie Policy explains how our website treats informational data and personal information when you visit us online.
1. What Data We Collect & How We Use It
While much of our website is purely informational, we do collect personal data when you voluntarily choose to interact with us via our online contact form.
Information You Provide: When you fill out our contact form, we collect the personal details you enter, which typically include your name, email address, telephone number, and the contents of your message. We use this information strictly to respond to your inquiry, provide the information or funeral services you requested, and support your family.
Technical Information (Automated): Like almost all websites, certain non-identifying technical information is automatically generated by your web browser when you visit. This includes your Internet Protocol (IP) address (typically anonymised), browser type, the pages you view, and the date/time of your visit. We use this data solely to monitor website performance, maintain security, and ensure our site displays correctly on your device.
2. Our Use of Cookies
Cookies are small text files placed on your device by websites that you visit. They help make websites work efficiently and provide basic operational data.
Because our website is focused entirely on providing service information and a direct way to get in touch, we do not use marketing, targeting, or third-party advertising tracking cookies.
Our website only utilizes essential and minimal analytical cookies:
Strictly Necessary Cookies: These are vital for core website functionality, such as securely managing network traffic, allowing our contact form to submit properly, and remembering your cookie consent preferences.
Performance/Analytical Cookies: We may use basic, privacy-respecting analytics tools to count visits and traffic sources. This helps us see which pages are helpful and ensure our community can easily find funeral care information. All such data is completely aggregated and anonymised.
3. Managing and Controlling Cookies
Most web browsers automatically accept cookies, but you can choose to modify your browser settings to decline or delete them if you prefer. If you restrict or block cookies through your browser (usually via the ‘Settings’ or ‘Preferences’ menu), please note that certain basic technical features—such as the contact form functionality—could be affected.
4. Legal Basis for Processing
Under data protection laws (such as the UK GDPR and Data Protection Act 2018), our legal bases for processing your data are:
Consent / Performance of a Contract: When you fill out our contact form, you choose to provide your information so we can answer your query or take steps to arrange a service at your request.
Legitimate Interest: For temporary technical data (like server logs), we have a legitimate interest in maintaining a secure, stable, and functional website for individuals seeking bereavement and funeral guidance.
5. Data Sharing and Third Parties
We value your privacy and never sell, trade, or rent your personal information to third parties. Your contact details are only shared with trusted members of the Liam Jackson Family Funerals team to handle your inquiry.
Our website may include links to external websites (such as local authorities, registers, or bereavement support groups). Clicking those links may allow third parties to collect data; we do not control external sites and encourage you to read their privacy notices.
6. Data Security and Retention
We have implemented appropriate security measures to protect your data. Information submitted through our contact form is kept only for as long as necessary to fulfill your request, provide our services, or comply with legal, accounting, and statutory reporting requirements. General, non-identifying server logs are automatically deleted or overwritten within 30 to 90 days.
Our website may include links to external websites (such as local authorities, registers, or bereavement support groups). Clicking those links may allow third parties to collect data; we do not control external sites and encourage you to read their privacy notices.
7. Your Legal Rights
Depending on your location, you hold specific rights under data protection laws regarding your personal information. These include the right to request access to the data we hold about you, request corrections to inaccurate data, or ask us to delete your contact form submission history.
Our website may include links to external websites (such as local authorities, registers, or bereavement support groups). Clicking those links may allow third parties to collect data; we do not control external sites and encourage you to read their privacy notices.
8. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time to reflect changes in technical standards, our services, or legal requirements. Any updates will be posted directly to this page with an updated “Last Updated” date.
Our website may include links to external websites (such as local authorities, registers, or bereavement support groups). Clicking those links may allow third parties to collect data; we do not control external sites and encourage you to read their privacy notices.
9. How to Contact Us
If you have any questions about this policy, wish to exercise your data rights, or prefer to discuss an arrangement with our family team directly through traditional channels, please contact us at:
T: +44 07443 480 617
E: liam@ljfunerals.co.uk
Liam Jackson Family Funerals